Hi, I’m Neha, It’s so nice to meet you!
I work with WordPress and WooCommerce websites — building them, fixing them, and supporting the people behind them.
I help founders, small businesses, and teams feel confident about their websites, whether they’re starting fresh, stuck with technical issues, or need reliable long-term support. My work sits at the intersection of development, troubleshooting, and clear, patient communication.
I’ve spent years inside real support environments, solving real problems — and that experience shapes everything I do.
I Didn’t start out Planning to do this.
I started by helping people with their WordPress websites — one issue at a time. Over time, those small fixes turned into full builds, migrations, long-term support relationships, and trust.
Working across agencies, freelance platforms, and product support teams taught me something early on:
most website problems aren’t just technical — they’re confidence problems.
I’ve worked with first-time site owners, growing businesses, and experienced teams who needed someone calm, reliable, and technically solid to step in. From debugging plugin conflicts and server errors to helping non-technical users understand their sites, I learned how much clarity matters.
Today, I bring that same mindset into every project — steady, practical, and focused on long-term stability rather than quick fixes.
A decade of Building websites & Supporting Growth
Built on Experience
Developed 80+ websites across coaching, ecommerce, membership, and service-based businesses — always with a focus on longevity, not quick fixes.
Trusted With the Complex
Resolved 5000+ hours worth of technical challenges, from critical site failures to plugin conflicts helping businesses stay operational when it mattered most.
Beyond Freelance Support
Frequently step into operational roles — collaborating with teams, onboarding members, refining processes, and supporting growth behind the scenes.
Experience Across Growth Stages
Hands-on guidance for site owners who want to understand and manage their WordPress website with confidence. Ideal for non-technical founders, small teams, and long-term site owners.
Automattic Alumni
Handled 5000+ support conversations, guiding users through WooCommerce + WordPress setups, migrations, domains, technical troubleshooting, and platform decisions.
#IamRemarkable facilitator
As a Gold-tier facilitator for Google’s #IamRemarkable initiative, I’ve led workshops focused on self-advocacy, allyship, and professional growth — helping others recognize and articulate their value.
What I’m Known For
Deep Troubleshooting Skills
Calm, methodical debugging of complex WordPress and WooCommerce issues — even when things look broken beyond repair.
Clear Communication
Explaining technical things in a way that actually makes sense, especially for non-technical site owners.
Reliable, Long-Term Support
Clients often stay for years because they know their site is in safe hands.
Ownership & Accountability
Taking responsibility for issues, following through, and not disappearing when things get complicated.
Work with me
Option 1
Work With Me Directly
Faster communication, more flexibility, and the foundation for a real long-term relationship. Best for ongoing and complex projects.
- Direct communication — no platform middleman
- Flexible — project or monthly retainer
- Priority response for ongoing clients
- 75% of my clients stay long-term
Option 2
Hire Me on Upwork
Prefer platform security? My full verified track record is on Upwork — reviews, hours, and outcomes all visible.
- Verified reviews from 70+ clients
- 100% job success score
- Payment protection through Upwork escrow
- 4,295+ hours of tracked verified work
“Both paths lead to the same thing — reliable, long-term WordPress support from someone who actually stays.”